Food and hospitality trades

Connectivity for coffee shops

Mobile orders, loyalty apps and customers who stay for the Wi-Fi. Orders, payments and deliveries arrive over the internet. When it drops, the kitchen is busy and nobody can pay.

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Internet, wireless and security for coffee shops

Each of the three has to be right, and they are usually bought from different companies. We compare them together.

Internet

Mobile ordering and payments depend on the shop connection.

Wireless

Guest Wi-Fi is part of what you sell.

Security

Guest traffic must never reach the registers.

Article

The Wi-Fi is part of the product

By the Telecom Agency advisory team

People choose a coffee shop partly for the connection. When it is slow they say so, online, with a star rating.

What a consultant changes

Telecom Agency sizes the service for a full room and keeps guest traffic away from the registers and the mobile ordering system. For an owner with several shops, the advisor brings every location under one view and one renewal calendar.

How Telecom Agency shops the market for coffee shops

The advice
The advice sizes internet for a full room and separates guest traffic from registers and mobile ordering.
The price
Owners with several shops are priced as a group. Each shop's renewal is tracked and renegotiated.
The service
The advisor handles provider faults and adjusts capacity when a shop gets busier.
  • No fee to you: providers pay the advisor
  • Every provider compared, none favoured
  • One contact for every carrier
  • Reviews and support after the install

An illustrative scenario based on situations common among coffee shops. It does not describe a specific client.

What we usually put in place

  • Internet with automatic cellular backupService continues when the main line fails.
  • Guest Wi-Fi apart from the registersCustomers online without touching payment systems.
  • Online ordering and phones togetherCalls, orders and delivery apps that do not compete for bandwidth.
  • Protected payment networkCard systems isolated and monitored.

Providers that often fit

SpectrumComcast BusinessCox BusinessT-MobileCisco MerakiOoma

The shortlist depends on your addresses. Open a provider to check availability where you work.

The best connection available,at a price you can compare.

Tell us where you work and what you run. An advisor brings back internet, wireless and security options side by side, at no cost to you.

Get carrier quotes Call (770) 330-8361

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