Food and hospitality trades

Connectivity for restaurants

The point of sale, kitchen screens and delivery apps share one line. Orders, payments and deliveries arrive over the internet. When it drops, the kitchen is busy and nobody can pay.

Internet, wireless and security for restaurants

Each of the three has to be right, and they are usually bought from different companies. We compare them together.

Internet

Orders, payments and reservations all stop together when the connection does.

Wireless

Handheld ordering and guest Wi-Fi need coverage across the dining room and patio.

Security

Card data requires a separate, protected network.

Article

Friday night, full house, no internet

By the Telecom Agency advisory team

The point of sale freezes. The kitchen screens go blank, the delivery tablets go quiet and nobody can take a card. The dining room is full and the restaurant is effectively closed.

What a consultant changes

Telecom Agency adds a cellular backup that takes over automatically, and separates the payment system from the guest Wi-Fi. The advisor compares providers for the main line too. A restaurant has thin margins and no IT department, and a broker costs it nothing.

How Telecom Agency shops the market for restaurants

The advice
An advisor compares main connections at your address and adds automatic cellular backup, with the payment system kept apart from guest Wi-Fi.
The price
Internet, backup and phones are quoted together, with installation fees negotiated. Restaurant groups are priced across all locations.
The service
The advisor is the person to call on a Friday night. Renewal dates are tracked so the price is reopened each time.
  • No fee to you: providers pay the advisor
  • Every provider compared, none favoured
  • One contact for every carrier
  • Reviews and support after the install

An illustrative scenario based on situations common among restaurants. It does not describe a specific client.

What we usually put in place

  • Internet with automatic cellular backupService continues when the main line fails.
  • Guest Wi-Fi apart from the registersCustomers online without touching payment systems.
  • Online ordering and phones togetherCalls, orders and delivery apps that do not compete for bandwidth.
  • Protected payment networkCard systems isolated and monitored.

Providers that often fit

The shortlist depends on your addresses. Open a provider to check availability where you work.

The best connection available,at a price you can compare.

Tell us where you work and what you run. An advisor brings back internet, wireless and security options side by side, at no cost to you.

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