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Service records and remote monitoring run through the office and the cloud.
The emergency phone that rang nowhere
By the Telecom Agency advisory team
Every elevator car has a phone that must reach help. When the building's copper line was quietly disconnected, nobody knew until an inspection.
What a consultant changes
An advisor replaces the line with a monitored cellular service built for the purpose, with battery backup, and tracks it so it cannot lapse unnoticed. Telecom Agency compares the providers of these services the same way it compares internet carriers, so the contractor can offer customers a choice with confidence.
How Telecom Agency shops the market for elevator contractors
- The advice
- An advisor compares purpose-built cellular services for elevator emergency phones, including battery backup and monitoring, against the copper lines they replace.
- The price
- Pricing is negotiated per car across a portfolio of buildings. The cost of the retiring copper line is shown beside it for each property.
- The service
- Every line is recorded with its location and renewal date. If a unit stops reporting, the advisor raises it with the provider.
- No fee to you: providers pay the advisor
- Every provider compared, none favoured
- One contact for every carrier
- Reviews and support after the install
An illustrative scenario based on situations common among elevator contractors. It does not describe a specific client.
