Mechanical and systems trades

Connectivity for generator installers

Standby units report their status and call for service themselves. The equipment you install increasingly reports back over a network, and customers expect you to see a fault before they do.

Internet, wireless and security for generator installers

Each of the three has to be right, and they are usually bought from different companies. We compare them together.

Internet

Monitoring dashboards and service scheduling are online.

Wireless

Units report over cellular or the customer's network, and technicians commission them on site.

Security

Remote start and monitoring access has to be protected.

Article

The generator that failed its own test and told no one

By the Telecom Agency advisory team

A standby generator runs a weekly self-test and reports the result. If the report cannot get out, a fault sits unnoticed until the night the power fails.

What a consultant changes

Telecom Agency arranges reliable cellular connections for monitored units and the mobile service the technicians need to commission them. One advisor handles the data plans across hundreds of units, which is far easier than managing a carrier account alone.

How Telecom Agency shops the market for generator installers

The advice
The advice covers reliable cellular connections for monitored generators, and mobile service for technicians commissioning them.
The price
Monitoring connections use tiny amounts of data and are priced that way across carriers. Volume is negotiated across all your installed units.
The service
The advisor manages activations as you install new units and follows up when one stops reporting.
  • No fee to you: providers pay the advisor
  • Every provider compared, none favoured
  • One contact for every carrier
  • Reviews and support after the install

An illustrative scenario based on situations common among generator installers. It does not describe a specific client.

What we usually put in place

  • Connections for monitored equipmentCellular and internet links for panels, controllers and sensors.
  • Replacements for copper linesApproved alternatives for alarm, elevator and emergency phones.
  • Field mobile plansData and devices for technicians on the road.
  • Controlled remote accessCustomer systems reached through secured, separated networks.

Providers that often fit

The shortlist depends on your addresses. Open a provider to check availability where you work.

The best connection available,at a price you can compare.

Tell us where you work and what you run. An advisor brings back internet, wireless and security options side by side, at no cost to you.

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