Internet
Booking and video estimates run through the office.
The estimate was done by video. The connection was not up to it.
By the Telecom Agency advisory team
Customers now expect a moving estimate by video call. The office connection stutters, the picture freezes on a hallway, and the estimate comes out wrong by a truckload.
What a consultant changes
An advisor matches the office internet to the way the business sells today and gives crews mobile service for inventories and signatures on the road. Telecom Agency reviews the setup again before peak season, because a moving company's summer looks nothing like its winter.
How Telecom Agency shops the market for moving companies
- The advice
- An advisor checks the office connection against video estimates and compares mobile service for crews on long-distance routes.
- The price
- Capacity is priced with the season in mind: more in summer, less in winter. Crew lines are pooled so heavy and light users balance out.
- The service
- Before peak season the advisor reviews the setup and adds temporary lines for seasonal crews.
- No fee to you: providers pay the advisor
- Every provider compared, none favoured
- One contact for every carrier
- Reviews and support after the install
An illustrative scenario based on situations common among moving companies. It does not describe a specific client.
