Home services

Connectivity for pest control

Recurring routes, treatment records and regulated products. The customer calls once. If nobody answers, they call the next company on the list.

Internet, wireless and security for pest control

Each of the three has to be right, and they are usually bought from different companies. We compare them together.

Internet

Route management and compliance reporting run in the cloud.

Wireless

Technicians record treatments and capture signatures on a handheld.

Security

Treatment records and customer access details are sensitive.

Article

The technician's handheld had no signal in the basement

By the Telecom Agency advisory team

Treatment records are regulated, and they are captured where the work is done, often below ground. A handheld that cannot connect means records typed up later from memory.

What a consultant changes

Telecom Agency tests which carrier holds up across the service area and selects devices that store the visit and sync when they surface. A carrier store will sell you its own network. A broker will tell you which network your routes need.

How Telecom Agency shops the market for pest control

The advice
The advisor tests carrier coverage across your routes, including below ground, and recommends handhelds that store each visit and send it once back in range.
The price
Device and data costs are compared across carriers. Plans are matched to small, frequent uploads, which is how treatment records are sent.
The service
When routes expand into a new area, coverage is checked before technicians are sent. Replacement handhelds arrive configured.
  • No fee to you: providers pay the advisor
  • Every provider compared, none favoured
  • One contact for every carrier
  • Reviews and support after the install

An illustrative scenario based on situations common among pest control. It does not describe a specific client.

What we usually put in place

  • Phones that never miss a callQueues, after-hours routing and text replies from the business number.
  • Office internet with a backupA second connection so booking and phones stay up.
  • Mobile data for route crewsPlans and devices sized for a day in the field.
  • Safer card paymentsPayment handling kept apart from everything else.

Providers that often fit

The shortlist depends on your addresses. Open a provider to check availability where you work.

The best connection available,at a price you can compare.

Tell us where you work and what you run. An advisor brings back internet, wireless and security options side by side, at no cost to you.

More home services

See all 100 trades