Retail and restaurants

Every location open, every register online

For a shop or restaurant, the internet connection is the cash register. We help single stores and multi-location brands buy connectivity that stays up, keep payment traffic separate, and manage dozens of sites without dozens of bills.

What makes this industry different

No connection, no sales

Card payments, online orders and delivery apps all stop together.

A different carrier in every town

Multi-location brands end up with a pile of contracts and renewal dates.

Card data needs protecting

Payment systems have to be kept apart from guest Wi-Fi and back-office traffic.

Demand swings with the season

Phone lines and bandwidth that suit December are wasted in February.

Article

Twelve locations, twelve carriers, one person trying to manage them

By the Telecom Agency advisory team

A regional chain opens stores one at a time, each connected by whichever provider was available. Years later the operations manager has twelve logins, twelve bills and no idea which contracts have quietly renewed.

What a consultant changes

Telecom Agency puts every location on one page: what each pays, when each contract ends and where service overlaps. Stores get automatic cellular backup so a line failure does not stop sales, and payment systems are separated from guest Wi-Fi. The advisor then handles the carriers from that point on. One person to call is the main thing a multi-location business gains from a broker.

How Telecom Agency shops the market for retail and restaurants

The advice
Every location's circuit, contract and renewal date is listed. The advice covers automatic cellular backup and separate payment networks.
The price
Locations are bid as a group. Where a local incumbent is the best choice, its contract is renegotiated and kept.
The service
New locations are connected before opening. One person handles every carrier and every renewal.
  • No fee to you: providers pay the advisor
  • Every provider compared, none favoured
  • One contact for every carrier
  • Reviews and support after the install

An illustrative scenario based on situations common among retail and restaurants. It does not describe a specific client.

What we usually put in place

  • Automatic wireless backupA cellular connection that takes over when the main line drops.
  • One agreement across locationsCircuits from many carriers brought under a single contract and bill where possible.
  • Separated payment networkRegisters and card readers isolated from everything else.
  • Phones that flexCloud lines you can add for the busy season and remove afterwards.

Providers that often fit

The shortlist for your business depends on your addresses and what you already have.

Questions from retail and restaurants

Ask anything else when we talk. The first conversation costs nothing.

How fast can a new location be connected?

Wireless internet can be running in days while a wired circuit is installed. We plan both so opening day is not at risk.

Can you manage all our locations together?

Yes. We track every circuit, contract and renewal date across the estate and handle carrier issues for you.

Do you provide guest Wi-Fi?

Yes, set up so guest traffic never touches payment or back-office systems.