Internet
Scheduling and records systems run in the cloud.
Patient records in the glovebox
By the Telecom Agency advisory team
Caregivers document each visit on a phone or tablet in the patient's home. Those devices hold protected information, and they travel in cars and handbags.
What a consultant changes
Telecom Agency arranges managed devices that are encrypted and can be wiped if lost, on mobile plans suited to a field workforce. The advisor works across the device supplier, the carrier and the security provider, which an agency director rarely has the hours to do.
How Telecom Agency shops the market for home health agencies
- The advice
- An advisor recommends encrypted, managed devices and mobile plans for caregivers, and compares the carriers and management tools that support them.
- The price
- Devices, plans and management are priced together across a workforce that changes often. Lines can be added and dropped without penalty where negotiated.
- The service
- Lost devices are wiped and replaced through one contact. The advisor keeps the device list matched to the staff list.
- No fee to you: providers pay the advisor
- Every provider compared, none favoured
- One contact for every carrier
- Reviews and support after the install
An illustrative scenario based on situations common among home health agencies. It does not describe a specific client.
