Internet
Booking and point of sale are online and must stay up through the weekend rush.
The booking system went down on a Saturday
By the Telecom Agency advisory team
Appointments, payments and tips all run through one app. When the internet drops on the busiest day, the front desk is writing names on paper and asking for cash.
What a consultant changes
Telecom Agency adds a backup that switches over without anyone noticing, and keeps the card reader apart from the guest Wi-Fi. For a small shop the advice is free and the fix is modest. What a broker adds is knowing it exists.
How Telecom Agency shops the market for salons and barbershops
- The advice
- An advisor recommends a backup that switches over unnoticed and a card network separate from guest Wi-Fi, and compares providers at the shop's address.
- The price
- For a small shop the fix is modest, and it is priced that way. The advisor checks whether a better plan exists at a similar cost.
- The service
- If the booking system goes offline, one call to the advisor reaches the provider.
- No fee to you: providers pay the advisor
- Every provider compared, none favoured
- One contact for every carrier
- Reviews and support after the install
An illustrative scenario based on situations common among salons and barbershops. It does not describe a specific client.
