Health and personal care

Connectivity for medical labs

Results move between instruments, systems and providers. Appointments, records and payments all run on the connection, and customers notice the moment it fails.

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Internet, wireless and security for medical labs

Each of the three has to be right, and they are usually bought from different companies. We compare them together.

Internet

Instrument interfaces and result delivery need reliable, fast links.

Wireless

Couriers and collection sites report by mobile.

Security

Test results are protected information.

Article

Results that had to arrive today

By the Telecom Agency advisory team

A lab's work is only useful when it reaches the doctor. The link between instruments, the lab system and providers carries every result, and it has no backup.

What a consultant changes

An advisor designs resilient connections for the lab and its collection sites, and sources the security the data demands. Telecom Agency stays involved after installation, so when a circuit fails there is somebody to escalate it who knows the account.

How Telecom Agency shops the market for medical labs

The advice
The advice covers resilient links between the lab, collection sites and providers, and security for the results that travel across them.
The price
Circuits are bid across carriers with repair commitments compared. Security is priced alongside.
The service
The advisor is the escalation contact when a link fails and reviews capacity as test volumes grow.
  • No fee to you: providers pay the advisor
  • Every provider compared, none favoured
  • One contact for every carrier
  • Reviews and support after the install

An illustrative scenario based on situations common among medical labs. It does not describe a specific client.

What we usually put in place

  • Two paths to the internetA main circuit with an automatic backup.
  • Phones with reminders and textingFewer missed appointments and easier rebooking.
  • Privacy-minded vendorsProviders willing to put their obligations in writing.
  • Guest Wi-Fi kept separateWaiting-room devices never touch business systems.

Providers that often fit

Comcast BusinessSpectrumAT&TRingCentralZoomFortinet

The shortlist depends on your addresses. Open a provider to check availability where you work.

The best connection available,at a price you can compare.

Tell us where you work and what you run. An advisor brings back internet, wireless and security options side by side, at no cost to you.

Get carrier quotes Call (770) 330-8361

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